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RTS Maintains & Supports Critical Communication Functions

RTS is responsible for the telecommunication systems and equipment used by DPS. Learn more about what we do.

About Us

Mount Mansfield microwave tower

Mountain Top Radio Sites

RTS manages and maintains the Vermont Microwave Network to provide broadband connectivity to public safety.

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RTS Maintains Thousands of Two Way Radios

Our staff provides essential technical services for maintaining a statewide system of two-way radios.

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Phone Systems Engineered for Reliability

RTS maintains highly stable, mission critical telephone systems and voice mail for DPS.

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Radio Technology Services (RTS) is an operational unit of the Vermont Department of Public Safety and provides voice and data communication services to governmental entities in the State of Vermont. Those services include: radio frequency engineering, system engineering, communication site management, Public Safety Answering Point design, regulatory compliance, operational and technical support, as well as, related hardware and software maintenance services.

The customer list for RTS includes: the Department of Public Safety and the principle divisions within DPS--Vermont State Police, Emergency Management, Forensic Lab, Fire Safety, and Criminal Justice Services; the Vermont Agency of Transportation; the Vermont Fish & Wildlife Department; and municipal police, fire and emergency medical services. In many cases, the systems maintained by RTS are the only means of communication for these users.

Scope of Service

  • Maintenance and support for 4,000 base station, mobile and portable devices in the Land Mobile Radio (LMR) service throughout Vermont

  • Service and maintenance for 129 communication sites statewide and hundreds of voice and data services

  • Maintenance, operation and administration of the intra-departmental telephone network for the Department of Public Safety

Contact Us

Radio Technology Services

Dept of Public Safety                
Radio Technology Services                  
45 State Drive              
Waterbury, VT 05671

Normal Office Hours are M-F
7:45 am-4:30 pm. Outside normal
business hours call the Williston
PSAP at (802) 878-7111
to request after-hours support.

Radio Support

Normal Hours at 
(802) 229-0882

Click to Send Email

Phone System Support

Normal Hours at (802) 241-5480/241-5214

Click to Send Email

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